In this article, we will have an in-depth analysis of Diploma in Housekeeping Operations course. It is a job oriented Diploma course. This article covers topics such as – course details, duration, eligibility criteria, colleges & admission process, syllabus and career prospects.
This vocational course caters to the needs of the thriving hospitality sector. The main aim of this course is to instill sector-specific skills – related to the hospitality sector – in students.
Diploma in Housekeeping Operations course is also known by other names such as –
- Diploma in Housekeeping
- Diploma in Housekeeping Management
Despite the minor change in the names of the above mentioned courses, it is safe to say that each of them share the same core subjects and fundamentals. Each course trains students and turns them into skilled hospitality professionals who are capable to don the role of a housekeeper or maintenance staff.
In simple terms, a housekeeper is responsible for cleaning and maintaining hotel rooms. Some of the main tasks performed by housekeepers are –
- Making beds
- Cleaning rooms
- Washing floors
- Dealing with laundry
Let us check out the course details now. Here’s a handy course overview for my readers –
Diploma in Housekeeping Operations Course Overview
- Type of course: Diploma course
- Duration: 6 months to 1 year
- Eligibility Criteria: 10th or 12th passed (depending upon the institute)
Let us take a closer look at the course details –
Diploma in Housekeeping Operations Course Details
Type of course
It is a job oriented Diploma certificate course. It can be classified as a vocational course that focuses on the hospitality sector.
Course duration usually varies from one institute to another. The course duration could be anywhere between 6 months to 1 year. Some institutes also offer 6 months long training course.
Eligibility criteria varies from one institute to another. Most institutes accept students who have passed 10+2 class. Some institutes are also known to accept 10th passed students.
Colleges and admission process
Numerous private and government run institutes across India are offering Diploma in Housekeeping Operations course to students. Depending upon the institute, the admission process could be direct or merit based.
Make sure that you choose an institute that is approved and recognized by the appropriate authorities. Try to select an institute that has an experienced faculty, sound infrastructure, good training facilities and placement assistance.
Diploma in Housekeeping Operations Syllabus
Meaning and definition, Importance of Housekeeping
Responsibility of Housekeeping department
A career in the Housekeeping department
Personal Hygiene, Sanitation & Safety
Organization framework of the Department (Large/Medium/Small Hotel)
Job Description and Job Specification of Staff in the department
Attributes and Qualities of the Housekeeping staff- skills of a good Housekeeper
Briefing and Debriefing
Indenting from stores, Inventory of Housekeeping Items
House keeping control desk, Importance, Role, Co-ordination, check list, key control
Handling Lost and Found
Handling of Guest queries, problem, request
General operations of control desk
Role of control desk during Emergency
Layout of guest room (Types)
Types of guest rooms
Furniture/Fixtures/Fittings/Soft Furnishings/ Accessories/ Guest Supplies/Amenities in a guest room (to be dealt in brief only)
Characteristics of a good cleaning agent
Types of cleaning agent
Cleaning products (Domestic and Industrial)
Room Cleaning and Public Area Cleaning Procedures
Types of Cleaning Equipment
Operating Principles of Equipment
Storage, Upkeep, Maintenance of equipment
Care and cleaning of different surfaces
Metal, Glass, Leather, Rexine, Ceramic, Wood, Wall and floor covering
The above mentioned subjects form the core of Diploma in Housekeeping Operations course.
Career prospects and job opportunities
After completing the course, candidates will be able to find work in the hospitality sector. This sector is growing at a healthy rate in India. New opportunities are being created each day.
Some of the common recruiters/places where one may find a job are –
- Tour and Travel Agencies
- Guest Houses
Apart from the hospitality sector, jobs are also available in allied sectors such as travel, tourism, food and beverages production.