Becoming an Air Hostess is a dream that many young Indian girls nourish. Not only girls, even young male aspirants are also eligible to become flight stewards/cabin crew. It is a glamorous and high paying job. We all know this well paying profession by the name of Air Hostess. Other names of this job are- cabin crew/flight attendant. In this article, you will be reading about Air Hostess training in India. You will be reading about training courses available in India, eligibility criteria, career prospects and other important details.
Now that we’ve dealt with the introduction part, let us focus on the list of Air Hostess courses in India now. Here are the formats of training courses available in India-
Air Hostess courses available in India
When it comes to India, there are three main types of Air Hostess courses available. They are-
- Certificate courses
- Diploma courses
- Degree courses
The above mentioned courses can be pursued directly after 12th or after completing graduation program (PG course).
Let us check out each format of course in detail-
1 Certificate courses
Certificate courses may be pursued by eligible candidates after completing their 12th standard schooling. Some PG certificate courses exist too! Such certificate courses are designed and crafted by the individual institutes offering them. As a result, the course duration and content may vary from one institute to another. Fast track certificate courses lasts for a period of 3 months. General certificate course lasts for a period of 6 months to 1 year. Some of the well known certificate Air Hostess courses are-
- Air Hostess training (certification)
- Cabin Crew/Flight Attendant (certification)
- Flight Purser (certification)
- Aviation Management and Hospitality (certification)
- Aviation Customer Service (certification)
- Airlines Hospitality (certification)
- Hospitality and Air travel Management (certification)
- Airline Passenger Service (certification)
2 Diploma courses
Air Hostess diploma courses can be pursued right after 12th. There also exists some PG Diploma courses also, which may be pursued after completing graduation. Diploma courses are also designed and crafted by individual institutes. The course duration may vary from one institute to another. The general course duration is 6- 12 months. Some well known Air Hostess diploma courses are-
- Diploma in Air Hostess training
- Diploma in Cabin Crew/Flight Attendant training
- Diploma in Aviation and Hospitality Management
- Diploma in Aviation Customer Care
- Diploma in Hospitality and Travel Management
- PG Diploma in International Airline and Travel Management
- Diploma in Travel, Hospitality and Tourism Management
3 Degree courses
Among the 3 main course formats, Degree courses holds the most value! Typical degree course lasts for a period of 3 years. There also exists 2 years long special Degree courses, which have been designed keeping the trade of Air Hostess and Aviation hospitality in mind. Some of the well known Air Hostess training Degree courses are-
- B.Sc. in Air Hostess training
- B.Sc. Aviation (graduates may become Air Hostess/Cabin Crew/Flight Attendant after training offered by the Airlines)
- Bachelor of Hospitality and Travel Management (graduates may become Air Hostess/Cabin Crew/Flight Attendant after training offered by the Airlines)
- Bachelor of Travel and Tourism Management (graduates may become Air Hostess/Cabin Crew/Flight Attendant after training offered by the Airlines)
- Degree in International Airline and Travel Management (graduates may become Air Hostess/Cabin Crew/Flight Attendant after training offered by the Airlines)
In the next section, you will be reading about eligibility criteria. To secure admission (and a job after completing the course), a candidate has to satisfy the following eligibility criteria-
Let us go through the eligibility criteria details now. There are four main criteria that one must satisfy, to be considered eligible to pursue Air Hostess training in India. They are- educational qualifications, age limit, physical standards and medical standards. Let us check out the criteria one by one-
1 Educational qualifications
There are some institutes out there, offering Air Hostess training courses to students who have passed 10th standard. In my view, going for Air Hostess training after 10th is not a wise decision. It would be better to go for this course after completing 12th.
There are also PG Air Hostess courses available in India. For pursuing such PG courses, possessing a graduation Degree is necessary.
2 Age limit
Most institutes only accept male and female aspirants who are between the ages of 17-25 years. Age limit, to a large extent, depends in the policy of the institute. Some institutes have extended upper age limit and made it 26 years.
3 Physical standards
- Minimum height requirement is 157 cm (for females) and 170 cm (for males). This requirement may differ from one airline to another.
- Weight of the candidate should be in proportion to his/her weight.
- Spotless skin complexion will give candidates an edge.
- Candidate has to be physically fit.
4 Medical standards
- Eyesight requirements- minimum eyesight requirement is 6/9. Many airlines allow candidates to correct eyesight and make it 20/20!
- Candidate shouldn’t have had history of mental illness in the past.
- Candidate should not be suffering from serious Cardiovascular disease.
5 Other requirements and qualities
Other than the above mentioned criteria, the profession of Air Hostess also demands some other qualities. Aspirants who want to build a rewarding career in this field must also have the following traits. They are-
- Smart and dynamic personality.
- Politeness and helping nature.
- Good communication skills.
- Fluency in foreign languages.
- Pleasant personality.
- Marital status- unmarried (not applicable in case of all airlines).
- Presence of mind and quick thinking.
- Leadership and team working capability.
Reputed Air Hostess training institutes operate under the guidelines set by the DGCA (Directorate General of Civil Aviation). As part of this setup, admission is provided to candidates only after they pass a written test and interview. The main aim of these tests is to gauge the aptitude of the candidate!
Course content and syllabus
Air Hostess courses are available in three formats- certificate, diploma and degree courses. Irrespective of the format of the course and the institute offering it, some fundamental concepts and subjects taught in this program are-
- Aircraft familiarization
- Airport familiarization
- Passenger handling
- Passenger psychology
- Flight evaluation
- In-flight procedures
- Emergency situation handling
- Food & catering services
- Personality development
- Communication skills
- Leadership and inter department coordination
- First aid
- Grooming and presentation
- Technical training (basic Aircraft functions, safety procedures etc)
After course completion, one may start responding to recruitment drives held my Indian as well as International Airlines! Major Indian as well as International carriers put up notifications regarding Air Hostess/Flight Attendant recruitment on their websites, job portals and leading NEWS papers. To know the job profile and nature of the work, go through the next section-
Responsibilities of an Air Hostess
The job of an Air Hostess is glamorous and stylish. At the same time, along with this glamour and money comes huge responsibilities. Below mentioned are some of the responsibilities resting on the shoulders of Air Hostesses-
- Taking care of in-flight announcements and inter department coordination.
- Ensuring safety of passengers.
- Ensuring comfort of passengers
- Helping passengers on board, assisting them with their luggage, seats etc
- Providing food, reading material, blankets and other such items to passengers
- Explaining safety procedures to passengers
- Assisting passengers during times of emergency/distress
Some of the well known recruiters are-
- Air India
- Jet Airways
- Virgin Atlantic
- Emirates Airlines
- Qatar Airways
- British Airways
- Cathay Pacific
Salary of an Air Hostess depends on a number of factors such as- type of Airlines (Government operated/Private/Domestic/International), work experience, profile of the institute (from which course has been pursued) etc.
Fact is that domestic airlines pay very less in comparison to international airlines. When it comes to Government carrier, the pay will be based on the Grade pay guidelines. Generally, in case of domestic airlines, starting salary is in the region of 20-40k Rupees per month. Starting salary in case of international airlines is generally around 50k rupees per month or more. Please note that the above mentioned salary figures are revised by the authorities periodically and are thus subjected to change!
Also read: Aviation courses after 12th
With experience, salary will rise. After retiring, Air Hostesses may take up relevant Ground Duty jobs such as- ticketing, customer care, front desk operations etc.